There were a lot of people relying on Xiaojun Chen. Almost all the money the 43-year-old earned as a delivery rider in Sydney went to supporting his wife, two children, father and parents-in-law at home in China.
His widow Lihong Wei does not know what to do without him. She wants to be in Australia to manage funeral arrangements but does not have the visa or funds to come.
Mrs Wei said her husband never complained; he just worked. On September 29, while driving for the delivery platform Hungry Panda, a bus allegedly hit Mr Chen and his motorcycle.
For many gig economy workers, delivering food offers a flexible way of making extra money with low barriers to entry. For others, often hampered by visa or language issues, it offers below minimum hourly wages and insecure employment with gruelling hours to make ends meet.
When Mr Chen's housemate called Mrs Wei to tell her husband had been in a crash, she collapsed. "Don't let him sleep," Mrs Wei told her husband's housemate.
Mr Chen died the next day. Police have laid charges against the bus driver.
"I can't imagine what's going on," Mrs Wei said from her home Shaanxi province through a translator provided by the Transport Workers Union, which represents some workers in the sector.
"It's very hard. My family cries every day, all the time these days. It's a tremendous challenge, he was a good husband.
People should show more "care and understanding" to delivery riders, Mrs Wei said, so no other family suffers as hers has.
Almost all workers in the gig economy are classified as contractors and do not have access to the workers' compensation or minimum hourly pay that employees are entitled to.
Labor's spokesman on the gig economy, Daniel Mookhey, said Mr Chen's death was a tragedy and should be a wake up call.
"People turning to the gig economy for work in this terrible recession are risking their lives without the protection of workers compensation laws," Mr Mookhey said.
Mr Mookhey will chair a NSW Parliament inquiry into the future of work and the gig economy, with the first public hearing slated to begin in November.
As part of the inquiry's terms of reference, it will look into the gig economy's impact on accident compensation schemes, and workers' access to superannuation and safety laws.
Minister for Better Regulation Kevin Anderson said every person who goes to work deserved to come home safely.
"The NSW government is committed to making the roads safer for all road users, including food delivery riders, to reduce the indescribable impact of each and every one of these events," he said.
Mrs Wei has had no chance to think through her family's future; she had been married to Mr Chen for almost 20 years, after meeting through his older sister.
Mr Chen, his wife said, had been travelling in Australia in 2018 and decided to stay and work. Mrs Wei, who was never able to visit him, is desperate to come here for the funeral, which Hungry Panda is helping to arrange.
The company, which primarily serves the Chinese-Australian market, did not respond to requests for comment but has previously said it supported Mr Chen's housemate after the incident and is working to improve safety.
Nick Bonyhady is industrial relations reporter for The Sydney Morning Herald and The Age, based between Sydney and Parliament House in Canberra.